Last updated: April 2026
We collect information you provide when creating an account (name, email, phone number), placing orders (delivery address, payment details), and using our services (location data, order history). We also collect device information and usage analytics to improve the platform.
Your information is used to process orders, provide delivery and ride services, communicate with you about your account and orders, improve our services, and comply with legal obligations. We do not sell your personal data to third parties.
We share necessary information with restaurant partners (to fulfil orders), riders (to complete deliveries), and payment processors (to handle transactions). We may also share data with law enforcement when legally required.
We use industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your data.
You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@lokoglobal.org.
For questions about this policy, email privacy@lokoglobal.org.